Maintenance Contracts

With ever more stringent Health and Safety requirements all work carried out on automatic machinery – doors, dock levellers etc – needs to be completed by a competent engineer trained in the product. Equipment has to be tested on a regular basis and a record kept of the work carried out on the equipment.

Eastern engineers have an in-house training schedule and also receive training from the factory on all products in their care as well as instructions on new legislation as it comes into force.

Preventing breakdowns can save a considerable amount of time, lost production and financial losses as well as giving your customers a better impression of your company.

Eastern will always recommend routine maintenance in accordance with PUWER Regulations.  We offer free surveys, recommendations and quotations so that we can better assess your equipments current condition and what maintenance package would best suit  your needs.

During each maintenance visit, any minor adjustments or repairs our engineers find while carrying out the service, will be made and only materials used will be charged for.

Following each maintenance visit Eastern will provide you with a detailed report on each piece of equipment so that you have a record, a copy of which is kept on our own database for a minimum of 5 years. Attached to our reports will be a written quotation for any work we recommend to be carried out. Should any more serious problem be found they will make you aware of it immediately and offer you the option of having the repair carried out on the spot if they have the necessary replacement parts with them.

If you do not have Eastern equipment don’t worry we are able to service and repair any manufactures equipment and source parts from our contacts within the industry.

Please Note:  In accordance with the Supply of Machinery (Safety) Regulations 1992, it is a requirement that the end user (you the customer) of ALL industrial doors shall establish a fully documented maintenance regime in accordance with the manufacture’s recommendations.

Failure to do so may result in prosecution in the event of an accident.

Click here to view Government guidelines